Effective Date: September 22, 2026

Last Updated: September 22, 2026

FOH Digital respects your privacy.

This Privacy Policy explains how FOH Digital LLC, doing business as FOH Digital and, where applicable, FOH Visual (“FOH,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information.

It also explains the privacy choices and rights that may be available to you.

This Privacy Policy applies to personal information collected through:

fohdigital.com.
FOH Digital webpages.
FOH Visual webpages.
Public FOH Visual experiences.
FOH Visual demonstration environments.
Contact forms.
Demo-request forms.
Audit forms.
Newsletter registrations.
Marketing campaigns.
Events.
Business communications.
Authenticated FOH services where this Privacy Policy is referenced.
Other online services operated by FOH that link to this Privacy Policy.

Collectively, these are referred to as the “Services.”

Different or additional privacy terms may apply when FOH processes information on behalf of a business customer under a separate commercial agreement.

1. WHO WE ARE

FOH Digital provides technology, consulting, digital, visual, and software products and services primarily for hospitality businesses and other physical businesses.

FOH services may include:

FOH Visual.
Visual sales enablement.
Digital property experiences.
Hospitality technology.
Virtual tours.
360° media.
Photography.
Video.
Drone media.
Websites.
Digital presence services.
Google Business Profile services.
Technology consulting.
Network and Wi-Fi services.
Systems integration.
Digital signage.
Security and camera consulting.
Point-of-sale consulting.
Other technology services.

For privacy questions, please contact:

FOH Digital
FOH Digital LLC
1653 Oakhurst St
Pittsburgh, Pennsylvania 15210
United States

Privacy Email: [email protected]

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies when FOH determines the purposes and means of processing personal information through its own websites, marketing, business-development activities, and related operations.

Examples include when you:

Visit our website.
Complete a FOH form.
Request information.
Ask for an audit.
Request a demonstration.
Subscribe to marketing communications.
Communicate directly with FOH.
Attend an event involving FOH.
Interact with FOH advertising.
Use a public FOH demonstration.
Apply to work with FOH.
Become a business customer or supplier.

There are circumstances in which FOH processes personal information on behalf of another organization.

Those circumstances are explained below.

3. FOH VISUAL CUSTOMER DATA

FOH Visual allows hospitality organizations and other business customers to create, manage, personalize, and share digital property and sales experiences.

A FOH customer may provide FOH Visual with information relating to:

Sales prospects.
Meeting planners.
Customers.
Event organizers.
Employees.
Sales personnel.
Vendors.
Other business contacts.

When FOH processes such information solely on behalf of a FOH Visual customer, that customer generally determines why the information is collected and used.

In those circumstances, FOH acts as a service provider, contractor, or processor, as those concepts are defined under applicable privacy laws.

The customer’s own privacy notice and contractual relationship with the individual may govern that processing.

If you have a privacy request relating to personal information contained in a FOH Visual environment operated for a specific hotel, management company, or other FOH customer, you should generally contact that organization directly.

FOH will reasonably assist its customers in responding to applicable privacy requests as required by contract and law.

4. PERSONAL INFORMATION

For purposes of this Privacy Policy, “personal information” or “personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with an identifiable individual or household where applicable law treats that information as personal information.

Personal information generally does not include:

Properly de-identified information.
Properly aggregated information.
Public information excluded under applicable law.

5. INFORMATION YOU PROVIDE DIRECTLY

We may collect information you voluntarily provide to us.

Depending upon your interaction with FOH, this may include:

Contact Information

Name.
Business email address.
Personal email address.
Telephone number.
Mailing address.

Professional Information

Employer.
Property.
Hotel.
Business name.
Job title.
Department.
Management company.
Ownership organization.
Professional role.
Business location.

Business Information

Property details.
Number of guestrooms.
Meeting-space information.
Business type.
Number of locations.
Technology environment.
Existing vendors.
Project requirements.
Business objectives.
Budget information voluntarily provided.
Other operational information.

Inquiry Information

Information provided when requesting:

A consultation.
A demonstration.
A Digital Front Door Audit.
A Visual Sales Audit.
Pricing.
A Pilot.
Technical support.
General information.

Account Information

Where an account is provided:

Name.
Email address.
Organization.
Account ID.
Authentication information.
User role.
Account preferences.
Login history.

FOH may use third-party identity providers rather than maintaining passwords directly.

Communications

We may retain information you provide through:

Email.
Contact forms.
Telephone conversations.
Video meetings.
Chat.
Support requests.
Surveys.
Feedback.
Other communications.

Files and Content

You may provide materials such as:

Photography.
Video.
Floorplans.
PDFs.
Property information.
Menus.
Sales collateral.
Logos.
Brand assets.
Documents.
Other business content.

Some submitted content may incidentally contain personal information.

6. INFORMATION COLLECTED AUTOMATICALLY

When you interact with our Services, certain technical information may be collected automatically.

This may include:

IP address.
Browser type.
Browser version.
Operating system.
Device type.
Screen or display characteristics.
Language.
Referring website.
Pages visited.
Links clicked.
Time and date of access.
Approximate location derived from IP address.
Session information.
Cookie identifiers.
Advertising identifiers.
Interaction information.
Form activity.
Video engagement.
Website navigation.
Technical error information.
Security logs.

We may use cookies and similar technologies to collect some of this information.

7. FOH VISUAL ENGAGEMENT INFORMATION

FOH Visual may collect information about how users interact with digital property experiences.

Depending on product configuration, this may include:

Experience views.
Deal Room views.
Sales Playlist views.
Property views.
Spaces viewed.
Scenes viewed.
Content interactions.
Floorplans viewed.
Videos viewed.
Links selected.
Calls to action.
Repeat visits.
Session timestamps.
Approximate session duration.
Device information.
Referral information.
Technical information.

This information may be presented to an applicable FOH customer as sales-engagement or platform analytics.

FOH Visual analytics are intended to provide directional engagement information.

They should not be interpreted as definitive evidence of an individual’s intent to purchase, contract, book, or otherwise transact.

8. INFORMATION FROM OTHER SOURCES

FOH may receive information from sources other than directly from you.

These may include:

Customers.
Business partners.
Referral partners.
Public websites.
Public business directories.
Professional networking services.
Hospitality organizations.
Event organizers.
Marketing providers.
CRM systems.
Connected applications.
Technology providers.
Social media platforms.
Publicly available sources.

For example, a hotel representative may refer another hospitality professional to FOH, or an organization may provide FOH with information about authorized users.

We use information from other sources in accordance with applicable law and this Privacy Policy.

9. CONNECTED SERVICES

Customers may authorize FOH products to interact with third-party platforms.

Depending on product development and configuration, such systems may include:

CRM platforms.
Hospitality sales systems.
Property systems.
Marketing platforms.
File-storage platforms.
Google services.
Salesforce.
HubSpot.
Cvent.
Delphi.
Tripleseat.
Other business applications.

When a customer authorizes an integration, FOH may receive information from the connected service necessary to provide the requested functionality.

The information received depends upon:

The integration.
Customer configuration.
Permissions granted.
Third-party API functionality.

Third-party providers maintain their own privacy practices.

10. GOOGLE SERVICES

FOH may use Google products or APIs in connection with certain Services.

These may include:

Google Maps.
Google Places.
Google Street View.
Google Analytics.
Google Ads.
Google authentication.
Other Google services.

Use of information received through Google APIs will be subject to applicable Google API requirements in addition to this Privacy Policy.

Google separately controls information it collects directly through its own products and services.

11. HUBSPOT AND CRM DATA

FOH may use HubSpot or another customer-relationship-management platform to manage:

Contact forms.
Sales leads.
Customer records.
Communications.
Marketing campaigns.
Form submissions.
Website activity.
Sales activity.

Information you submit to FOH may therefore be stored and processed through FOH’s authorized CRM and marketing providers.

FOH remains responsible for its own use of that information.

12. INFORMATION ABOUT BUSINESS CONTACTS

Because FOH primarily operates in a business-to-business environment, we may process professional information concerning:

Hotel employees.
Restaurant owners.
Business owners.
Managers.
Technology professionals.
Sales professionals.
Vendors.
Consultants.
Management-company personnel.
Ownership representatives.
Other business contacts.

Professional contact information may still constitute personal information under applicable law.

FOH therefore handles business-contact information in accordance with this Privacy Policy where applicable.

13. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

Provide Services

Operate FOH websites.
Operate FOH Visual.
Authenticate users.
Create accounts.
Provide demonstrations.
Deliver requested services.
Maintain customer environments.
Process customer requests.

Respond to You

Answer questions.
Schedule meetings.
Respond to inquiries.
Provide proposals.
Provide pricing.
Conduct audits.
Provide support.

Manage Business Relationships

Manage customer relationships.
Manage supplier relationships.
Administer contracts.
Invoice customers.
Manage accounts.
Communicate about projects.

Personalize Experiences

Remember settings.
Customize content.
Present relevant property information.
Personalize FOH Visual experiences where enabled.

Analytics

Understand how Services are used.
Measure website performance.
Analyze marketing effectiveness.
Understand product adoption.
Improve customer experience.
Identify product problems.

Product Development

Improve FOH Visual.
Test functionality.
Develop new features.
Analyze workflows.
Improve usability.
Conduct research.

Sales and Marketing

Where permitted by law, we may use information to:

Follow up on inquiries.
Communicate about FOH products.
Provide relevant educational content.
Promote services.
Measure advertising.
Build marketing audiences.
Conduct retargeting.
Analyze campaign effectiveness.

Security

We may use information to:

Detect unauthorized access.
Prevent fraud.
Protect accounts.
Detect abuse.
Investigate security incidents.
Maintain system integrity.

Legal and Administrative Purposes

We may process information to:

Comply with legal obligations.
Maintain business records.
Enforce agreements.
Establish or defend legal claims.
Respond to lawful government requests.
Protect FOH, customers, users, and others.

14. PURPOSE LIMITATION

FOH seeks to collect and use personal information in ways reasonably related to the purposes described in this Privacy Policy.

If we materially change how personal information is used, we will provide additional notice or obtain consent where required by applicable law.

15. SENSITIVE PERSONAL INFORMATION

FOH’s public website is not designed to collect significant amounts of sensitive personal information.

Please do not submit information such as:

Social Security numbers.
Government identification numbers.
Financial account passwords.
Medical records.
Biometric identifiers.
Genetic information.
Precise location information.
Other highly sensitive information.

unless FOH has specifically requested it through an appropriate secure process.

Authentication systems may process credentials or security information necessary to protect accounts.

Payment providers may process financial information necessary to complete transactions.

FOH does not use sensitive personal information for the purpose of inferring characteristics about individuals unless explicitly disclosed and permitted by applicable law.

16. PAYMENT INFORMATION

If FOH accepts online payments, payment information may be processed by a third-party payment processor.

FOH may receive transaction information such as:

Customer identity.
Payment status.
Transaction amount.
Billing information.
Limited payment-method information.

FOH may not directly receive or store complete payment-card numbers where payment credentials are collected directly by a third-party processor.

The payment provider’s privacy policy applies to information it independently processes.

17. COOKIES AND SIMILAR TECHNOLOGIES

FOH may use:

Cookies.
Pixels.
Tags.
SDKs.
Local storage.
Similar technologies.

These technologies may support:

Essential website functions.
Security.
Authentication.
Preferences.
Analytics.
Performance.
Advertising.
Attribution.
Retargeting.

Cookies may be placed by FOH or by third-party service providers.

18. CATEGORIES OF COOKIES

Strictly Necessary

Required to:

Operate the Site.
Authenticate users.
Maintain security.
Save essential preferences.
Process requested functionality.

These cookies may not be optional where necessary for operation.

Functional

Used to remember settings and improve functionality.

Analytics

Used to understand:

Traffic.
Usage.
Engagement.
Performance.
Navigation.

Advertising

Where enabled, advertising technologies may help:

Measure campaigns.
Create advertising audiences.
Limit repetition.
Deliver relevant ads.
Retarget website visitors.

Availability of advertising technologies may depend on your jurisdiction and consent choices.

19. COOKIE MANAGEMENT

Where appropriate or legally required, FOH will provide tools allowing users to manage non-essential cookies.

This may include a:

Cookie Settings

Your Privacy Choices

control available through the website.

You may also be able to manage cookies through your browser.

Blocking certain cookies may affect website functionality.

20. ANALYTICS PROVIDERS

FOH may use analytics services such as:

[Google Analytics 4].
[HubSpot].
[Other analytics provider].

These providers may receive device, browser, usage, and interaction information necessary to provide analytics services.

FOH uses analytics primarily to understand and improve the Services and marketing performance.

21. DIGITAL ADVERTISING

FOH may use advertising and marketing services provided by platforms such as:

[Google Ads].
[LinkedIn].
[Meta].
[Other advertising partners].

Depending upon configuration, these providers may process information relating to:

Website visits.
Campaign interaction.
Device identifiers.
Cookie identifiers.
Advertising identifiers.
Approximate location.
Business/professional characteristics.
Conversion events.

These activities may constitute “targeted advertising,” “sharing,” or a “sale” under certain privacy laws even where FOH does not receive money in exchange for the information.

FOH will provide legally required opt-out mechanisms when applicable.

22. SALE OF PERSONAL INFORMATION

FOH does not sell personal information to data brokers for monetary consideration.

However, certain privacy laws define “sale” more broadly than an exchange of personal information for money.

For example, some advertising or analytics arrangements may legally constitute a sale, sharing, or targeted-advertising disclosure even where no money is exchanged for the personal information itself.

Where FOH engages in activities legally considered a sale or sharing, applicable users may exercise available opt-out rights as described below.

23. TARGETED ADVERTISING AND SHARING

FOH may use advertising technologies to promote FOH products to people who have interacted with our Services.

Depending on applicable law, these activities may be treated as:

Targeted advertising.
Cross-context behavioral advertising.
Sharing.
Sale.

Where required, you may opt out by using:

Your Privacy Choices: [URL]

or another mechanism made available on the Site.

24. GLOBAL PRIVACY CONTROL

FOH will recognize qualifying browser-based universal opt-out preference signals, such as Global Privacy Control (“GPC”), where required by applicable law.

When a valid GPC signal is received from a browser or device and applicable law requires recognition, FOH will process the signal as an opt-out request for applicable sale, sharing, or targeted-advertising activity associated with that browser or device.

Because these signals may operate at the browser or device level, you may need to enable the signal separately on each browser or device you use.

Where permitted, FOH may provide an option to associate your privacy preference with your account.

25. DO NOT TRACK

Some browsers provide a “Do Not Track” or similar signal.

There is no single universally adopted standard governing all such signals.

FOH may not respond to ordinary Do Not Track signals unless required by applicable law.

This is separate from legally recognized universal opt-out mechanisms such as Global Privacy Control.

26. EMAIL MARKETING

FOH may send marketing emails to individuals where permitted by law.

You may unsubscribe from marketing communications using the unsubscribe link contained in applicable emails.

You may continue to receive communications that are:

Transactional.
Security-related.
Account-related.
Contractual.
Legally required.
Necessary to provide requested services.

FOH may retain a limited suppression record after an unsubscribe request so that we can respect the preference.

27. TEXT MESSAGES

If FOH later offers SMS or text-message communications, we will obtain consent where legally required.

Consent to receive marketing text messages will not be a condition of purchasing FOH services unless expressly permitted by law.

Applicable messages will include required opt-out instructions.

28. WHEN WE DISCLOSE PERSONAL INFORMATION

FOH may disclose personal information to the following categories of recipients.

Service Providers

Providers assisting with:

Cloud hosting.
Security.
Authentication.
Website operations.
CRM.
Marketing.
Email.
Analytics.
Payment processing.
Customer support.
File storage.
Communications.
Professional services.

These providers may process information on FOH’s behalf.

Business Customers

Where you interact with a FOH Visual experience provided by a hotel or other FOH customer, engagement information may be available to that customer.

Advertising and Analytics Providers

Where enabled and permitted, we may provide information to analytics or advertising partners.

Professional Advisors

Information may be disclosed to:

Attorneys.
Accountants.
Auditors.
Insurers.
Consultants.

where reasonably necessary.

Corporate Transactions

Information may be disclosed in connection with:

Investment.
Financing.
Merger.
Acquisition.
Reorganization.
Sale of assets.
Due diligence.
Bankruptcy or similar proceedings.

Recipients may use information only as lawfully permitted.

Legal Requirements

We may disclose information where we reasonably believe disclosure is necessary to:

Comply with law.
Respond to lawful process.
Protect legal rights.
Investigate fraud.
Address security threats.
Protect people from harm.
Enforce agreements.

29. WE DO NOT SELL CUSTOMER PROSPECT LISTS

FOH does not take hotel or business-customer prospect databases supplied for use within FOH Visual and sell those lists to unrelated third parties.

FOH does not use a customer’s confidential prospect list to market unrelated companies’ products to those prospects unless separately authorized and legally permitted.

Customer prospect information processed on behalf of a customer remains subject to the applicable customer relationship and contractual terms.

30. DE-IDENTIFIED AND AGGREGATED INFORMATION

FOH may create aggregated or de-identified information that does not reasonably identify an individual.

We may use such information for:

Analytics.
Product research.
Benchmarking.
Service improvement.
Business planning.
Security.
Industry research.

Where applicable law imposes requirements concerning de-identified data, FOH will maintain the information in de-identified form and will not attempt to re-identify it except where permitted by law.

31. INDUSTRY BENCHMARKING

FOH may develop aggregated hospitality or technology benchmarks based on de-identified information.

Examples may include:

Platform adoption.
Property-content trends.
Sales engagement trends.
Technology usage.
Digital-property characteristics.

FOH will not publish an individual’s identifiable information as part of an aggregated benchmark without appropriate authorization.

Customer-specific confidential information will be treated according to applicable contractual obligations.

32. DATA RETENTION

FOH retains personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal and business requirements.

Retention depends on factors including:

Type of information.
Purpose of processing.
Customer relationship.
Contractual requirements.
Security requirements.
Legal obligations.
Accounting requirements.
Applicable statutes of limitation.
Dispute requirements.
Backup cycles.

Examples include:

Sales and Inquiry Information

Generally retained while a business relationship is active or reasonably developing and for an appropriate period afterward.

Customer Records

Retained during the customer relationship and afterward where necessary for legal, tax, accounting, contractual, or business-record purposes.

Marketing Information

Retained while relevant to our marketing relationship or until an individual opts out, subject to limited suppression records.

Security Logs

Retained for periods reasonably necessary to maintain security, investigate incidents, and protect systems.

Customer-Processed FOH Visual Data

Retained according to applicable customer instructions, contracts, platform requirements, legal obligations, and backup practices.

Cookies

Retention depends upon the cookie and provider and may be described through our cookie-management interface.

When personal information is no longer reasonably required, FOH may:

Delete it.
De-identify it.
Aggregate it.
Securely archive it where legally appropriate.

33. DATA SECURITY

FOH uses administrative, technical, and organizational safeguards designed to protect personal information appropriate to:

The nature of the information.
The systems involved.
The sensitivity of the information.
The risk presented by processing.

Measures may include:

Access controls.
Authentication.
Encryption where appropriate.
Secure cloud infrastructure.
Logging.
Monitoring.
Role-based access.
Restricted administrative privileges.
Security updates.
Vendor management.
Backup procedures.

No system can guarantee absolute security.

Users should take reasonable steps to protect their own accounts and credentials.

34. SECURITY INCIDENTS

If FOH discovers a security incident involving personal information, we will investigate and respond in accordance with applicable law and contractual obligations.

Where legally required, FOH will provide applicable notifications to affected individuals, customers, or authorities.

35. THIRD-PARTY WEBSITES

FOH Services may link to websites or services operated by third parties.

FOH does not control those third parties’ independent privacy practices.

Examples may include:

Social platforms.
Hotel websites.
Technology providers.
Booking platforms.
Google.
Matterport.
Payment providers.
CRM systems.

Review the privacy policy of any third-party service before providing information to it.

36. SOCIAL MEDIA

If you interact with FOH through a social platform such as LinkedIn, Instagram, Facebook, YouTube, or another service, the platform may independently collect and process your information.

FOH may receive information such as:

Public profile information.
Comments.
Messages.
Engagement.
Advertising data.

The platform’s privacy policy separately governs its processing.

37. PRIVACY OF CHILDREN

FOH Services are intended for businesses and adults.

They are not directed toward children under 13.

FOH does not knowingly collect personal information online from children under 13 through the public Services.

If we learn that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete or otherwise address the information.

Parents or guardians who believe a child has provided information to FOH may contact:

[[email protected]]

38. U.S. STATE PRIVACY RIGHTS

Depending upon where you live, applicable privacy law may provide rights concerning your personal information.

These rights may include the ability to:

Confirm whether FOH processes your personal information.
Access personal information.
Obtain a copy of personal information.
Correct inaccurate information.
Delete personal information.
Obtain portable data.
Opt out of sale.
Opt out of sharing.
Opt out of targeted advertising.
Opt out of certain profiling.
Limit certain uses of sensitive personal information.
Withdraw consent where applicable.
Appeal certain privacy-request decisions.

These rights are subject to:

Applicable legal thresholds.
Statutory exceptions.
Verification requirements.
FOH’s role regarding the information.

Not every right applies in every jurisdiction or situation.

39. HOW TO EXERCISE PRIVACY RIGHTS

Where applicable, you may submit a privacy request through:

Email: [email protected]

Please describe the request sufficiently for us to understand and respond to it.

FOH may need to verify your identity before fulfilling certain requests.

Verification may depend on:

The type of request.
Sensitivity of the information.
Information already maintained by FOH.

FOH will not request materially more information than reasonably necessary for verification.

40. AUTHORIZED AGENTS

Where applicable law allows an authorized agent to submit a request on your behalf, FOH may require:

Proof of the agent’s authority.
Signed permission.
Direct confirmation from you.
Verification of your identity.

Requirements may vary depending upon applicable law and the type of request.

41. APPEALS

Residents of jurisdictions providing a right to appeal may appeal FOH’s decision concerning an applicable privacy request.

Submit an appeal to:

[email protected]

with the subject:

Privacy Request Appeal

We will review eligible appeals in accordance with applicable law.

42. NON-DISCRIMINATION

FOH will not unlawfully discriminate against an individual for exercising privacy rights.

Exercise of applicable privacy rights will not result in prohibited:

Denial of services.
Different pricing.
Different quality.
Retaliation.

This does not prohibit lawful distinctions permitted by applicable privacy law.

43. CALIFORNIA PRIVACY NOTICE

This section provides additional information for California residents where the California Consumer Privacy Act, as amended (“CCPA”), applies.

The terms used in this section have the meanings provided by California law.

California consumers may have rights to:

Know what personal information is collected.
Know the sources of personal information.
Know the purposes for processing.
Know categories of recipients.
Access personal information.
Delete personal information.
Correct inaccurate personal information.
Opt out of sale or sharing.
Limit certain uses of sensitive personal information where applicable.
Receive equal treatment when exercising privacy rights.

44. CALIFORNIA NOTICE AT COLLECTION

Depending on your interaction with FOH, we may collect the following categories of personal information.

Category	Examples	Primary Purposes
Identifiers	Name, email, telephone, IP address, account ID	Accounts, communication, sales, security
Customer-record information	Contact and business information	Customer relationships, contracts, support
Commercial information	Services requested, proposals, purchases, project information	Sales, fulfillment, analytics
Internet or electronic activity	Website activity, clicks, pages viewed, device data	Security, analytics, marketing
Approximate geolocation	Approximate area derived from IP	Security, analytics, localization
Professional information	Employer, property, title, role	B2B sales, accounts, customer management
Audio/visual information	Photos, video, meeting recordings where applicable	Services, documentation, support
Inferences	Business interests or likely service interests inferred from activity	Personalization, sales, marketing
Account/security information	Authentication and access information	Security and account administration

FOH does not seek to collect sensitive personal information unrelated to providing or securing its Services.

FOH retains these categories according to the retention criteria described in this Privacy Policy.

45. CALIFORNIA SOURCES OF PERSONAL INFORMATION

FOH may obtain personal information from:

You.
Your employer.
FOH customers.
Your device or browser.
Cookies.
Analytics services.
Advertising services.
Referral partners.
Connected platforms.
Publicly available sources.
Professional networks.
Business partners.

46. CALIFORNIA BUSINESS AND COMMERCIAL PURPOSES

FOH may collect, use, and disclose personal information for purposes including:

Providing Services.
Customer support.
Authentication.
Security.
Analytics.
Product development.
Business operations.
Sales.
Marketing.
Advertising.
Legal compliance.
Fraud prevention.
Contract administration.

47. CALIFORNIA DISCLOSURES

We may disclose applicable categories of personal information to:

Cloud and hosting providers.
Security providers.
Authentication providers.
CRM providers.
Analytics providers.
Advertising partners.
Marketing providers.
Communications providers.
Payment processors.
Professional advisors.
FOH customers where necessary to provide customer-directed services.

The specific categories disclosed depend upon the Services and technologies you interact with.

48. CALIFORNIA SALE AND SHARING

FOH does not sell personal information for cash.

If FOH uses third-party advertising technologies in a manner considered a “sale” or “sharing” under California law, California residents may opt out.

Use:

Your Privacy Choices: [URL]

or enable a qualifying Global Privacy Control signal.

FOH will process applicable GPC signals as required by California law.

49. CALIFORNIA SENSITIVE PERSONAL INFORMATION

FOH does not use or disclose sensitive personal information for purposes requiring a California right to limit unless specifically disclosed.

If our practices change in a manner creating such a right, FOH will provide the legally required mechanism.

50. CALIFORNIA AUTHORIZED AGENTS

California residents may use an authorized agent to submit qualifying privacy requests.

FOH may require reasonable verification consistent with California law.

51. OTHER U.S. STATE PRIVACY LAWS

Privacy laws in multiple U.S. jurisdictions provide rights similar to those described above.

Rather than requiring you to determine which statutory wording applies before contacting us, FOH encourages you to submit your request through our privacy-request process.

We will evaluate the request based on:

Your jurisdiction.
Applicable law.
Nature of the information.
FOH’s relationship to the information.

Where required, FOH recognizes applicable universal opt-out mechanisms for targeted advertising or sale.

52. INFORMATION PROCESSED FOR CUSTOMERS

Some state privacy laws distinguish between a company that determines why personal information is used and a service provider or processor acting on that company’s instructions.

When FOH processes information solely on behalf of a customer:

The customer controls the applicable business purpose.
FOH processes the information according to customer instructions and contractual obligations.
The customer may be responsible for responding to the individual’s privacy request.

If FOH receives such a request directly, we may:

Refer the request to the applicable customer.
Inform the customer.
Assist the customer in fulfilling the request.

53. EUROPEAN ECONOMIC AREA

If European Union or European Economic Area data-protection law applies to FOH’s processing of your personal data, you may have rights including:

Access.
Rectification.
Erasure.
Restriction.
Data portability.
Objection.
Withdrawal of consent.
Complaint to an applicable supervisory authority.

Rights depend upon the circumstances and lawful basis for processing.

54. LAWFUL BASES FOR EEA PROCESSING

Where the GDPR applies, FOH may process personal data based upon:

Contract

Where processing is necessary to:

Provide requested Services.
Administer an account.
Take steps requested before entering into a contract.

Legitimate Interests

FOH may process data for legitimate business interests such as:

Operating Services.
Securing systems.
Improving products.
Managing business relationships.
Conducting appropriate B2B marketing.

We consider whether those interests are overridden by the rights and interests of affected individuals.

Consent

We may rely on consent where required, including for certain:

Cookies.
Marketing.
Advertising activities.

Consent may be withdrawn where applicable.

Legal Obligation

We may process information where necessary to comply with applicable law.

55. EEA DIRECT MARKETING

Where GDPR or comparable law applies, you may object to the use of your personal information for direct marketing.

You may also use available unsubscribe mechanisms.

56. UNITED KINGDOM

If UK data-protection law applies to our processing, individuals may have rights under applicable UK privacy legislation similar to those described for EEA users.

FOH will identify and document an applicable lawful basis for processing where required.

UK residents may also have the right to complain to the UK Information Commissioner’s Office or another applicable authority.

57. INTERNATIONAL DATA TRANSFERS

FOH is based in the United States.

Information may therefore be processed in the United States and other jurisdictions where FOH or its authorized service providers operate.

Privacy laws in those locations may differ from laws in your home jurisdiction.

Where applicable law requires a specific lawful transfer mechanism, FOH will use an appropriate mechanism before making the applicable transfer.

58. CANADIAN USERS

If Canadian privacy law applies to FOH’s processing of your personal information, you may have rights to request access to or correction of personal information and other rights provided under applicable federal or provincial law.

Contact FOH using the privacy contact information provided below.

59. AUTOMATED DECISION-MAKING

FOH may use automated systems for:

Analytics.
Fraud detection.
Security.
Marketing segmentation.
Product recommendations.
Engagement analysis.

FOH does not currently intend to use website or FOH Visual engagement data to make solely automated decisions that produce legal or similarly significant effects concerning an individual without appropriate safeguards where required.

If this materially changes, this Privacy Policy will be updated as appropriate.

60. PROFILING

FOH may analyze interactions to understand:

Product interest.
Website engagement.
Marketing interest.
Account activity.
Sales engagement.

This may help FOH determine what information or products may be relevant to a business contact.

Where applicable law provides a right to opt out of legally defined profiling in furtherance of decisions producing legal or similarly significant effects, FOH will provide that right when such processing occurs.

61. ARTIFICIAL INTELLIGENCE

FOH may use artificial-intelligence or machine-learning tools as part of:

Product functionality.
Content processing.
Data organization.
Internal productivity.
Customer support.
Product development.

FOH will seek to use such tools consistent with applicable privacy obligations and contractual commitments.

FOH will not intentionally disclose customer confidential information to public AI systems in a manner inconsistent with applicable customer agreements.

Material AI functionality involving personal information may be subject to additional disclosures or contractual provisions.

62. PROPERTY MEDIA AND PEOPLE APPEARING IN IMAGES

FOH may photograph or record physical properties in connection with customer services.

FOH and its customers should take reasonable measures to avoid unnecessary capture of identifiable guests, confidential information, or other sensitive material.

Where individuals appear incidentally in property media, FOH may:

Remove imagery.
Blur imagery.
Edit imagery.
Replace imagery.
Restrict access.

depending on context and contractual requirements.

Requests concerning identifiable imagery may be submitted to:

[[email protected]]

63. PUBLIC PROPERTY CONTENT

Certain property information may intentionally be made publicly available through FOH Visual.

This may include:

Business names.
Property addresses.
Business telephone numbers.
Sales contact information.
Property photography.
Hotel information.
Event-space information.
Business descriptions.

Public business information may not always constitute protected personal information.

However, FOH will address privacy concerns concerning identifiable individuals where applicable.

64. BUSINESS TRANSFERS

If FOH participates in a:

Merger.
Acquisition.
Investment.
Financing.
Reorganization.
Asset sale.
Bankruptcy.
Other corporate transaction.

personal information may be reviewed or transferred as part of that transaction, subject to applicable law and confidentiality protections.

65. CHANGES TO THIS PRIVACY POLICY

FOH may update this Privacy Policy periodically to reflect:

New products.
New technology.
New vendors.
Changes in data practices.
Legal developments.
Organizational changes.

The “Last Updated” date at the top will indicate when the policy was most recently revised.

If changes materially affect how personal information is processed, FOH may provide additional notice where required or appropriate.

66. PRIVACY CONTACT

Questions about this Privacy Policy or FOH privacy practices may be directed to:

FOH Digital
Attn: Privacy
FOH Digital LLC
1653 Oakhurst St
Pittsburgh, Pennsylvania 15210
United States

Email: [email protected]

67. COMPLAINTS

If you believe FOH has not handled your personal information appropriately, please contact us first so that we can investigate.

Depending on your jurisdiction, you may also have the right to lodge a complaint with:

A state attorney general.
A privacy regulator.
A data-protection authority.
Another applicable governmental authority.

68. SUMMARY OF YOUR PRIVACY CHOICES

Depending upon your location and interaction with FOH, you may be able to:

Unsubscribe from marketing email.
Manage cookie preferences.
Opt out of targeted advertising.
Opt out of sale or sharing.
Enable Global Privacy Control.
Request access.
Request correction.
Request deletion.
Request data portability.
Limit certain sensitive-data processing.
Appeal an eligible privacy decision.

Use:

[email protected]

for assistance.

69. CONTACT US

For general questions:

FOH Digital
FOH Digital LLC

Website: fohdigital.com

General Contact: [email protected]

For privacy matters:

Privacy Contact: [email protected]

Mailing Address:
1653 Oakhurst St
Pittsburgh, Pennsylvania 15210
United States