How Many Versions of the Floorplan Are There?
A hotel can have several legitimate floorplans. The trouble starts when nobody can say which one the team is using for this event.
Category Sell The Property
Read MoreHow Many Versions of the Floorplan Are There?
When a Virtual Walkthrough Should Say ‘You Still Need to Visit’
A good 360 tour is a great first look. It still can't tell a planner where the stage goes, how guests move between rooms or who signed off on that capacity.
The Vendor Shortlist You Never Knew You Were Missing From
Your team can write the world's best RFP response. It doesn't matter if the planner crossed you off the list before sales knew the event existed.
Can a Planner Compare Two Ballrooms Without Calling Sales?
A planner should be able to make a useful first comparison of two ballrooms on their own. Two maximum-capacity numbers side by side doesn't count.
Why the Physical Site Visit Should Start Online
A site visit works best when the planner arrives knowing what to check. Do the introductions online and save the walk for what needs feet on the floor.
Why a Planner Returns to the Same Room Three Times
Why does a planner keep coming back to the same room? You don't know yet. That's the honest first answer, and the start of a better follow-up.
Is a Beautiful Ballroom Photo Actually Useful to an Event Planner?
Somewhere right now a hotel salesperson is walking downstairs to photograph a ballroom the hotel already paid a professional to shoot. There's a better way.
The Hotel That Looked Great but Didn’t Answer the RFP
A planner can love the photos and still have no idea whether your hotel can host the event they described. That's not a photography problem.
Why the Sales Team Doesn’t Need a 47th Dashboard
Another dashboard doesn't create another hour in the day. Before you add one, ask what decision it supports and who owns it.
What a DOSM Should Do With Planner Engagement Data
Engagement data is useful when it changes the next conversation. If the team admires the dashboard and closes it, the hotel bought a reporting habit.
Why Does Every New Sales Manager Rebuild the Same Presentation?
A new sales manager should bring fresh eyes, not spend week one rediscovering which ballroom description is correct.
Can a Sales Coordinator Actually Find the Latest Ballroom Floorplan?
Your hotel probably has every floorplan it needs. The question is whether the coordinator answering today's inquiry can find the right one and trust it.