Why Your Hotel’s Best Sales Content Is Always on Someone’s Laptop
When the best ballroom presentation lives on one person's laptop, you have a talented employee and a fragile process.
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The Cost of a Proposal Sent Too Late
The perfect proposal can land after the planner has already moved on. Find where the clock runs while nobody is working on the answer.
Are We Winning More Business or Just Sending More Proposals?
A sales team can send more proposals and get worse at selling. That sounds rude to the spreadsheet, but the spreadsheet will cope.
How Much Does a Hotel RFP Actually Cost to Answer?
An RFP isn't free just because someone on salary answers it. Here's how to count what a useful response really takes, without making your sales team the problem.
Your Best Salesperson Isn’t a PDF Assembly Line
If your best seller spends the afternoon hunting for photos and nudging a logo into place, you've turned a relationship builder into a very expensive arts-and-crafts department.
The Contract Is Signed. Why Does Conference Services Have to Start Over?
The group is booked. Now Conference Services calls the planner and asks everything sales already asked. Here's what a handoff should actually carry.
What Happens After You Send the Hotel Proposal?
You read the RFP, built a thoughtful recommendation and hit Send. Then nothing. Here's how to follow up without guessing or getting creepy.